Getting answers to our technology questions 1

Ironically, these days, when we ourselves need help with a technology question, the first thing we do is email support@tigertech.net, when providing help with technology questions isn’t the business Tiger Technology is in, their business is hosting blogs and websites for which we’ve been using them for years and found to be excellent.

They recently responded to one of our questions with an email which enabled us to solve a problem in 2 minutes which wasn’t solved in spending 25 minutes with one of the consultants at an Apple Genius Bar!

To make a comment, ask a question, or to join our mailing lists, email us at info@questionsmisc.info.

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The Smart Mailbox feature on MacBooks

One of our readers has recently made us aware of the Smart Mailbox feature on MacBooks and we’ve been most impressed.

If we click on “Mailbox” in the top of our screens when we are in “Mail,”

we are taken to this:-

and if we click on “New Smart Mailbox,” we are taken to this:-

and if, for instance, we fill this in as shown and click on “OK,” we will have created a mailbox in which every WebMD Daily we have ever received will appear – the mailbox will show on the left of our screen like this:-

And if we have been corresponding by emails with a particular person we can create a Mailbox in when every email we’ve ever swapped with them, even going back years and years. It helps us to be so much better organised.

We would be astonished if Microsoft didn’t have this feature as well, but, so far, we’ve sent emails to two Microsoft people enquiring whether this is so, and they have not been very helpful. Perhaps some of our readers could send us information on this which we could share.

To make a comment, ask a question, or to join our mailing lists, email us at info@questionsmisc.info.

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Getting help in making the transition from being an Apple person to becoming a Microsoft person

One of our readers says that in 1980, when one of his sons was 12, he bought him an Apple 2 computer, and that from the moment he got it he used to work on it until 1 and 2 in the morning, and 40 years later, (he’s obviously in his 50s now,) he’s had a great career in computers and computing, always as an Apple person – up until about 12 months ago, when he decided to become a Microsoft person instead. And when he was asked recently if he’d had any regrets about making the change, his response was, “Not for a moment!”

Obviously, the fact that Apple support is so atrocious would have been a factor.

Obviously, if any of our readers are thinking of making the same transition, he could probably help them a great deal.

If you are one of them, email us at info@questionsmisc.info, and we’ll let you have his contact details.

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Foxtel – dealing with

What sort of organisations, when you phone them, tell you you’ll have to expect to wait on the phone for more than 60 minutes before someone will be available to talk to you? – Foxtel, for one.

Waiting on the phone for more than 60 minutes!!!???

They blame the virus – of course?

What’s wrong with being told that, if you leave your phone number, you’ll be phoned when someone is available to talk to you?

We suppose the next thing that will happen is that they’ll be screaming that their monthly payment hasn’t been received – even from those who haven’t been able to access anything on Foxtel for more than two weeks. It will be interesting to see what happens then?

This, at the same time when their marketing people are suggesting that you might like to use Foxtel to connect to the NBN!!!???

They’re dreaming!

To make a comment, ask a question, or to join our mailing lists, email us at info@questionsmisc.info.

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Apple Consultants

As a means of putting together a list of independent Australian consultants we can go to if we, the people, you and I, need help and information in dealing with Apple and it’s products, help and information that we need over and above any help and information we’ve been able to get from Apple itself, we are first going to the list provided by the Apple Consultants Network. As you can see, this organisation claims that it has “243 results.” We are only listing those consultants who have ordinary email addresses readily available, of which there have been 24 in the first 42 results. We never bother with consultants who don’t have ordinary email addresses readily available, unless there are not enough who do have them – and the indications so far are that there may well over 100 who do, listed by just this one organisation, and just in Australia.

Advance Vision Technology. Location: Port Melbourne, Vic. Website: www.avtech.com.au.  Ordinary email address: info@avtech.com.au.

Appica. Location: Perth CBD. Website: appica.com.au. Ordinary email address: hello@appica.com.au.

Azentro. Location: Coorparoo, QLD. Website: www.azentro.com.au. Ordinary email address: support@azentro.com.au.

Bespoke Technology Group. Location: Mayfield West, NSW, Website: www.bespoketg.com.au. Ordinary email address: hello@bespoketg.com.au.

Bizquip Solutions. Location: Osbourne Park, WA. Website: bizquip.com.au. Ordinary email address: info@bizquip.com.au.

Catalytic IT. Location: Attadale, WA. Website: citwa.com.au. Ordinary email address: info@citwa.com.au. For MORE use this link.

Computer Training Options. Location: Bundall, QLD. Website: www.cto.com.au. Ordinary email address: training@cto.com.au.

Computers Now (Alexandria). Location: Alexandria, NSW. Website: www.compnow.com.au. Ordinary email address: servicedesk@compnow.com.au.

Deltaworks. Location: Perth CBD, WA. Website: www.deltaworks.com.au. Ordinary email address: info@deltaworks.com.au.

eStorm Australia Pty Ltd. Location: Stones Corner, QLD. Website: www.estorm.com.au. Ordinary email address: info@servicecentre.net.au.

Fifty Zoo. Location: Sydney CBD, NSW. Website: www.fiftyzoo.com. Ordinary email address: sydney@fiftyzoo.com.

iHelp IT Australia. Location: Stanmore, Website: www.ihelpit.com.au. Ordinary email address: info@ihelpit.com.au.

Invotec Pty Ltd. Location: Cheltenham, VIC. Website: www.invotec.com.au. Ordinary email address: sales@invotec.com.au.

Ipau. Location: Prospect, SA. Website: www.ipau.com.au. Ordinary email address: info@ipau.com.au.

JTs Cloud. Location: Florey, ACT. Website: jtscloud.com. Ordinary email address: support@jtscloud.com.

Mac & PC Doctors. Location: Annerley, QLD. Website: macandpcdoctors.com.au. Ordinary email address: brisbane@macandpcdoctors.com.au.

Macumen. Location: Stanmore, NSW, Website: www.macumen.com.au. Ordinary email address: info@macumen.com.au.

Marcsman Technology. Location: Lumley Close, WA. Website:  www.marcsman.com.au. Ordinary email address: request@marcsman.com.au.

Market Creations. Location: Subiaco & Geraldton, WA. Website: www.marketcreations.com.au. Ordinary email address: mc@marketcreations.com.au.

Matilda Internet. Location: Mackay, QLD. Website: www.matilda.net.au. Ordinary email address: sales@matilda.net.au.

Mobilise IT. Locations: Brisbane CBD & Abbotsford, VIC. Website: mobiliseit.com. Ordinary email address: info@mobiliseit.com.

Network First. Location: Mt Gravatt East, QLD. Website: networkfirst.com.au. Ordinary email address: info@networkfirst.com.au.

Professor Mac. Location: Lane Cove, NSW. Website: profmac.com. Ordinary email address: info@profmac.com. For MORE use this link.

Smartmove Computing Pty Ltd. Location: Echuca, Vic. Website: www.smartmoveechuca.com.au. Ordinary email address: info@smartmoveechuca.com.au.

Stretchy Tech. Location: Unley, SA. Website: stretchytech.org.au. Ordinary email address: admin@stretchytech.org.au.

Tang Computers Pty Ltd. Location: Osbourne Park, WA. Website: www.tang.com.au. Ordinary email address: sales@tang.com.au.

Tech Help Direct. Location: Bundall, QLD, Website: www.techhelpdirect.com.au. Ordinary email address: info@techhelpdirect.com.au.

TradiePad Pty Ltd. Location: Oran Park, NSW. Website: www.tradiepad.com.au. Ordinary email address: help@tradiepad.com.au.

Virtunet. Location: Alexandria, NSW. Website: virtunet.com.au. Ordinary email address: info@virtunet.com.au.

To make a comment, ask a question, or to join our mailing lists, email us at info@questionsmisc.info.

Location: Website: https:// Ordinary email address:

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Dealing with Vodafone 01

We have just received this from one of our readers.

If we hear of Errol responding in any way, we’ll let you know.

To make a comment, ask a question, or to join our mailing lists, email us at info@questionsmisc.info.

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We have a dream 2

Further to this post.

And, of course, another example is OS X Daily, which claims to be about:-

If you’re signed up to receive their daily emails, as we have been for at least three years, you get an email from them every day with one or two “How tos” in them like this.

When we get them, we just put them into a Mail Mailbox, so we would now have over a thousand of them! – so how would we ever find one of their emails that provided an answer to a question that had come up that worked for us, without help from them or someone else? They have an ordinary email address – osxdailycom@gmail.com – but, in our experience, letters using it aren’t even acknowledged.

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We have a dream 1

We have a dream, and that is of a world in which, when we or any of our readers have a technology question, there are ordinary email addresses we can use to send descriptions of it off, resulting in us getting back a high quality solution – for a fee. We mention “for a fee,” because this world is never going to come about if those providing the solutions aren’t properly rewarded for their efforts.

To us, modern communication technology makes a world like this possible, and we read once that, “Whatever technology enables happens,” but there are virtually no indications of it happening yet.

Suppose we have a question like, “If I have a list of the email addresses of 50 people/organisations, is there a way in which I can send an email to all 50 email addresses in one go, rather than having to send them one by one?” or any of a million other  technology questions.

In one sense the answer to this question is incredibly simple: somewhere in the whole wide world, (with modern communication technology it doesn’t matter where) is almost certainly an individual, (working for an organisation, or on their own, it doesn’t matter,) who’s able to provide us with a high quality answer, “off the top of their head,” as the saying goes, or after carrying out research, for an amount of money which you and I are prepared to pay and they are willing to accept – it’s just a matter of finding them.

Trying to provide an answer to this question is what this blog is all about.

One of the things that fascinates us is why the people behind websites such as WP Beginner are not into providing this service. On their website, they say:-

But they don’t even have an ordinary email address – just a contact page which is headed up with:-

So, if you have a specific question, WPBeginner is never going to provide you with any help.

To be continued.

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Editorial 2

In what we do, we are getting more and more letters by email from what we call “SEO organisations,” mainly based in India, but also from ValiusWP based in California – we’ve just checked and we’ve got 9 in the last 30 days! They all claim to be able to do extraordinary things to boost whatever we’re trying to do, without any indication that they understand what we’re trying to do – letters like the one shown below. (We’ve hardly read it ourselves.) But when we tell them what WE’RE interested in, which is advice when we come up against technology problems in what we are trying to do, they don’t even acknowledge our responses. They all have some scheme or  schemes or other that they are trying to squeeze us into. Is the world going mad – entirely!!!

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W3M Consulting of Fitzroy, Victoria, Australia

Our experiences with this organisation.

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